Terms and conditions

Old Classic Games is located at:
Neseveien 1 , Mandal
Vest-Agder – 4514, NO

1. General

1.1 These General Terms, (“General Terms and Conditions”) apply when you, as a consumer, (“you / you”), order goods or services at oldclassicgames.com and related pages, (collectively “Website”). An agreement has been entered between you and Old Classic Games SB, organization number 921 639 775, (“Old Classic Games” or “we”). Contact information and other information about us is available on the Website and under item 14 below. These General Terms apply only when you, as a consumer, place an order on the Website.
1.2 You can only use the Website and place orders if you are 7 years or older. We reserve the right, in any case, to refuse your order (for example, if you have provided personal information that is not correct or has payment remarks).
1.3 We have no liability if products are sold out or for image or print errors on the Website, eg. errors in product descriptions or technical specifications, imprecise prices and price adjustments (eg due to changed pricing by suppliers, or currency changes) or incorrect inventory information. We reserve the right to rectify any such error and to change or update the information displayed on the Website at any time. If an incorrect price has been stated for a product you have ordered, we will notify you and await your approval of the modified price before continuing the ordering process. All images on the Website should only be considered as illustrations. There is no guarantee that such illustrations will reflect the exact number of products you will receive or the exact appearance, function or origin of the product. We are not responsible for any of the information on the Site that comes from third parties.
1.4 We or our licensors own the Website and its content. The information is protected by law, including Norwegian and foreign intellectual property laws and marketing legislation. This means that it is not allowed to copy or use trademarks, company names, product names, images, graphics, designs, layouts and product information, services and other content published on the Website without our prior written consent. You may not use the Website for any illegal or commercial purposes. You may only use the Website as set out in these General Terms and Conditions. The website and its content shall not be copied, modified or distributed in any way without prior written approval of the Old Classic Games. You may not use any of the software used in the operation or provision of the Website except when using the Website in accordance with these General Terms.


2. Appointments and orders

2.1 In order to place an order on the Website, you must accept these General Terms and Conditions. By accepting these General Terms and Conditions, you undertake to comply with the General Terms and Conditions in full.
2.2 If you place an order on the Website, a purchase agreement is entered when we have given written confirmation of your order and you have received our order confirmation by e-mail. We request that you take care of the order confirmation for further correspondence with our customer service.
2.3 We will endeavour to provide you with an order confirmation as soon as possible after we receive your order. If an order is placed on a Friday, weekend or holiday, it may affect the time it takes to confirm your order.


3. Customer information etc.

3.1 We recommend that you create a user account before shopping on the Website. When you register a user account and / or place an order on the Website, we ask that you provide some personal information. You are responsible for the accuracy and completeness of the information you provide and for incorrect information. More information on how we process your personal information can be found in our Privacy Policy and Cookies: Old Classic Games Privacy Policy and Cookies Policy.
3.2 Our products may be subject to certain restrictions, such as age limits. In that case, you must be prepared to provide the necessary information to verify that the limiting conditions are met, either to the Old Classic Games or to a third party, e.g. a supplier.
3.3 You must ensure that unauthorized persons cannot use your login. You should not disclose your username and password to unauthorized persons and shall ensure that documents containing the username and password are stored in such a way that unauthorized persons cannot access the information. If you suspect that an unauthorized person has obtained your password, you must notify us immediately by calling +47 976 30 990 or by emailing feedback@oldclassicgames.com. You are responsible for all orders entered with your login if you have not given such notice.
3.4 We reserve the right, without prior notice, to refuse access to your User Account if we suspect that you are misusing your User Account or your login information or otherwise violating these General Terms and Conditions. We also reserve the right to provide you with new login details, for any reason.


4. Prices and payment

4.1 The prices stated on the Website apply to orders ordered on the Website (in accordance with point 3 above). All prices are in Norwegian kroner (NOK) and include VAT. Prices do not include shipping, which is offered separately.
4.2 You can pay your purchase with the payment methods specified on the Website. Old Classic Games can charge you for your order. We reserve the right not to always be able to offer all payment methods and to change the payment method if the payment method you have chosen, for any reason, does not work when you make your purchase.
4.3 The website uses encryption, such as Secure Sockets Layer (“SSL”), to protect your information during data transfer. SSL encrypts order information such as name, address and payment information.


5. Special offers

From time to time, Old Classic Games publishes special offers on the Website, which may have more favourable terms than those provided in these General Terms. These more favourable terms will only apply as long as the special offer lasts and only for the specific products mentioned in connection with it. We reserve the right to terminate special offers at any time. Upon termination or withdrawal of a special offer, these General Terms and Conditions shall apply without modification. Offers on special products on the Website are only valid for a specified period of time and until the products are sold out.


6. Shipping and delivery

6.1 Goods in stock are normally delivered within 30 working days. If a delivery is delayed, we will inform you of this and continue to follow the order. Unless otherwise expressly agreed (eg in the form of information that a product is sold out) and if a delivery is delayed for more than 30 business days from receipt of the order confirmation and it is not due to you, you have the right to cancel purchase.
6.2 If a package is to be picked up at a special delivery point, you should pick it up at the time specified in the message. Usually, packages must be retrieved personally and by displaying a valid ID and order number / parcel number. You will always receive a retrieval message that tells you when and where the package will be retrieved. The message can be sent by e-mail, letter post or, if you have entered a mobile number, via SMS.


7. Cancellation of order

7.1 If you wish to cancel an order you can request this by calling +47 976 30 990 or sending an email to feedback@oldclassicgames.com. However, if we are unable to receive and process your cancellation before we confirm your order, your cancellation may not be valid. However, you still have the right to withdraw it pursuant to Clause 8
7.2 The right of cancellation does not apply to digital content (including digital software and games) at the time the digital content becomes available for download, or a digital code making such digital content available for download has been issued.
7.3 If you cancel your order under these General Terms and Conditions, all payments made in connection with the order will be refunded.


8. Right of withdrawal

8.1 When you purchase products on the Website, you are entitled to a 14-day repayment period in accordance with applicable laws on consumer rights (the Right of Cancellation Act). This means that you have the right to cancel any purchase by notifying us within 14 days after you or your substitute received the product (the repayment period).
8.2 The right of withdrawal does not apply to the following products:
(a) goods made to your specifications or having a distinct personal touch;
(b) sealed audio or video recordings, games or software (including technical seals, such as serial numbers) on which you have broken the seal; or
(c) digital content that has been provided otherwise than through a physical medium (eg, computer programs, applications, games, music, videos or texts where access is obtained through download or streaming).
8.3 By accepting the General Terms and Conditions, you agree that the electronic delivery of digital content may be initiated prior to the end of the cancellation period and that the right of cancellation does not apply to digital content otherwise provided than on physical media.
8.4 Please notify us clearly by letter or email to the addresses listed in item 14 below, before the expiry of the cancellation period, if you wish to withdraw your purchase. You must provide your name, address and other relevant information, eg. order number, invoice number and product name in the message. You can also use the Ministry of Children and Equality’s standard form for right of withdrawal (see here).
8.5 If you make use of the right of withdrawal, you must bear the costs of returning the products. In addition, you are responsible for the product’s condition during the period from the time you received the product and during the shipping back to us. We recommend that the product be returned well packed, in good condition and in it’s original packaging, to Old Classic Games SB, Neseveien 1, 4514 Mandal. The product must be returned within 14 days from the date we received your notification, informing you Old Classic Games that you wanted to exercise your right of withdrawal.
8.6 Orders cancelled through use of the cancellation right will be refunded in full, including the cost of sending the product to you. Additional shipping costs due to choosing a different delivery method than our standard shipping method will not be refunded. If you return part of an order, shipping will not be refunded. We have the right to reduce the amount to be refunded by an amount equal to the reduced value of the product compared to the original value if, and to the extent, the loss of value is due to the fact that you have handled the product carelessly or handled it more than is necessary to determine its features or properties.
8.7 We will refund the amount as soon as possible and not later than 14 days after the date we received your cancellation. We can still wait for the refund until we have received the product or until you have presented proof that the product has been returned, for example. a postal receipt. Refunds are made with the same payment method you chose, unless otherwise agreed or the way is unavailable.


9. Warranty and claim

9.1 Some of our products have warranties. Information on any warranty period and special conditions related to warranties for each product are provided on the Website. Product warranties only cover manufacturing defects, and therefore no errors that occur due to negligent or abnormal use, or to individual changes in product features and appearance, e.g. rebuilding, upgrading or any other configuration of the product. The order confirmation is your guarantee certificate.
9.2 You always have the right to complain on products you have purchased on the Website, within two years. The right to advertise applies to products that have defects in accordance with current legislation on consumer rights. If you wish to advertise a product you have ordered, please contact us via the contact information provided in item 14 as soon as possible after the defect was discovered. Claims filed within two months of the error being discovered will always be deemed to have been filed on time.
9.3 We will correct or redistribute products with defects, or give you a price reduction in accordance with applicable consumer legislation as soon as the product on which it has been filed is returned and the complaint is approved. Although we strive to do so within 30 days of receiving your complaint, it may be delayed depending on the type of product and procedure. We bear the costs associated with the return shipping for all approved complaints. We reserve the right to refuse a complaint if the product proves to have no defects in accordance with. applicable consumer legislation. When we receive complaints, we follow the guidelines from the Consumer Council (see https://www.forbrukerradet.no/klageguide/).


10. Force majeure

Old Classic Games is not responsible for errors or delays caused by circumstances beyond our reasonable control, such as labour disputes, war, fire, lightning strikes, terrorist acts, regulatory changes issued by government agencies, power line or telephone communications issues, data transfers or other forms of communication, and errors or delays of subcontracting supplies caused by such incident as referred to in this paragraph. These circumstances relieve us of liability and all other forms of liability. ’in case of such occurrence, we will inform you when it begins and when it ceases. If these conditions last longer than two months, both the Old Classic Games and you have the right to cancel the purchase with immediate effect.


11. Limitation of Liability

11.1 Unless otherwise stated in these General Terms, the Old Classic Games liability is limited to what is governed by applicable law. This applies regardless of what caused the damage or loss (including damage or loss due to negligence) and regardless of whether the damage could be foreseen or not when the contract was concluded (although Old Classic Games has been informed the risk of such damage or loss).
11.2 The website may contain links to other websites or resources and to companies run by other persons. These other websites are not operated or controlled by the Old Classic Games. Consequently, the Old Classic Games is not responsible for, and will have no liability for, these other websites, their business, goods, services or content. If you link to or use any of these other websites, your trade with the owners or managers of these sites is at your own risk and you agree that you will not make any claims against Old Classic Games based on your use of any of these other web pages.


12. Changes to the General Terms

We reserve the right to change these General Terms and Conditions at any time. The changes will be valid from the time they are published on the Website and for orders made after that.

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